Incident Report: Lock down of firewalls

At 10:10 UTC this morning, Wednesday April 28th, parts of our environment were getting updated. The updates included Security Enhanced Linux configuration on one layer of our firewalls. Unfortunately this new configuration locked up these firewalls and all traffic was blocked for a group of users.

The problem was confirmed corrected at 10:36 UTC.

No data was in any danger of being compromised during the incident.

We apologize for the inconvenience.