Announcing Service Window Friday 9th of June: Getting rid of even more old infrastructure..

The Kolab Now Staff is going to update parts of the platform to get rid of even more old infrastructure, and to ensure the best possible solution for users. Therefore we declare a service window on:

Friday 2023-06-09 at 08:00 UTC until 12:00 UTC.

Some Kolab Now users experienced difficulties with creation and management of folders within the IMAP tree. This issue was leading to a series of patches and hotfixes. Instead of living with a hotfixed environment, we want to update the versions of Kolab and friends to a level where the fixes are implemented, but to do so, we need to update the underlying platform as well.

During the service window all active sessions will be terminated, which will lead to users having to log-in again. We don’t expect other irregularities during the service window.

Before, during and after the service window, users can follow the progress at: Kolab Ops Twitter account.

Should you have any issues in this or any other context, before or after the service window, then please contact Kolab Now Support.

– 2023-06-06 Update: The time and durance of the service window has been updated after a closer evaluation of the update plan. the new time is:

Friday 2023-06-09 at 08:00 UTC until 12:00 UTC.

– 2023-06-09 Update: The service window is gone; the planned changes has been executed. All should be back online and ready for you to use.

Thank you for your patience.