Posts Tagged ‘Migration’

SSO or not SSO – That is the question..

Posted on: March 31st, 2026 by

Before the migration to the new Kolab Now environment, users had to give their login credentials twice to get into the Kolab webmail client. First at https://kolabnow.com/login and later after pressing the Webmail button. You could also make use of the direct URL https://kolabnow.com/apps – in all instances the credentials would be validated against the same LDAP internally.

Many users found that a cumbersome procedure, and the number of support tickets suggesting to do a more modern authentication was high. The Kolab team took a little time to evaluate such solutions.

SSO was finally implemented in the latest new environment. With the new SSO solution, the Webmail client can use an OAuth token instead of credentials, further improving security.

The new SSO authentication system is created and run by the Kolab Now team using the standard OIDC protocol. It is only the cockpit and the Webmail client authenticating against this SSO. No 3’rd party provider is involved. Access from external clients is separate from the SSO authentication.

We had expected from the previous user feedback, that this would be received well. However, it turned out, that many users were not found of, or for one or the other reason unable to use, SSO.

Hence we have made a change:

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Post Mortem on a migration

Posted on: March 28th, 2026 by

The dust is settling..

The migration happened on Tuesday, and was for a large part successful. No data was harmed during the event. All data was migrated. Kolab Now is now running on hardware that has guaranteed warranty for at least the next 5 years, and on a software platform that is making it easier for us to develop and maintain.

We did however run into a very unfortunate situation. A few very urgent matters caused our support mailbox to be quite full, and on top of that, the support ticket form at ‘https://kolabnow.com/support’ was out of order for a few hours. This resulted in response times much longer than we like them to be.

A few issues impacted users:

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Data Migration Process with Audriga:

Posted on: February 1st, 2022 by

We often receive requests from users who desire to move their data from their current email providers to Kolab Now using our partner Audriga’s migration Service.(https://www.audriga.com/en/Index)
eg: “I want to use your services and/or the services of Audriga to migrate my Google Apps accounts to Kolab. How do I proceed?”

The process is simple.

First and foremost, you need to make sure you already have an active Kolab Now account. If not, simply sign up for your desired account here: https://kolabnow.com/signup

Once your account is in place and all user accounts have been accurately created (for Group Account: https://kolabnow.com/signup/group), kindly send us a migration request with which migration option is required and we will send you the necessary information.

For email migration only(fully automated), we will upon request send you a link voucher which you will use to move your emails to Kolab Now. This process is fast and simple. The price per user box is 8 CHF.

Users who require a full groupware migration i.e including calendar, contacts etc might need some  patience as the full groupware migration(15 CHF/box) is assisted and its timing depends on the availability. Once we know that this is what you want, we will put you into contact with our partner directly for any further guided assistance needed.

Kindly see our link below for more information if you desire to move your data yourself manually:
https://kb.kolabnow.com/faq/how-do-i-migrate-my-data-to-kolab-now-from-another-provider

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