The internet provider for Kolab Now, NTS, planned changes to some configurations of the access routing in the Bern datacenters. Therefore we hereby declare a service window on this coming:
Tuesday, 2024-08-27 @ 18:00 UTC until 22:00 UTC
Users will experience a 5 minute outage at some point during this window. Unfortunately we are unable to narrow down a more close time slot for the 5 minute outage. We will however update this note with any update that we get from the provider.
Should you have any questions or concerns in this context, then please contact Support.
2024-08-27 @ 20:34 UTC – Update: Network access has been interrupted since 19:30 UTC and we are in contact with NTS to re-establish access as soon as possible.
2024-08-27 @ 20:48 UTC – Update: Network connection was re-established and Kolab Now is back up and running. Mails arriving during the downtime was delayed – not deleted. No mails was lost.
An update with more details will be posted here as soon as we know the details. We regret any inconvenience that this extra downtime has caused.
