Today we deploy a change to the Kolab Now password expiry policy, which will affect you only if you:
– have enabled an expiry policy in your profile
– your password expired according to that policy
If both of these conditions are the place, you will be prompted to change your password when you login in to the cockpit with your correct, but expiring, password.
ActiveSync is the protocol used to synchronize various mobile devices, desktop clients, as well as Outlook.
While mobile device synchronization works mostly without issues via this protocol, Outlook can get stuck in various, hard to diagnose, situations.
This is especially problematic as those situations often are caused by issues invisible to the user. Outlook will simply stop synchronizing partially or completely.
Today we deploy an update with two remediable measures.
1. We force various default folders to always be synchronized, because Outlook does not handle the absence of those folders well.
This is visible in the ActiveSync configuration UI in the webclient:
2. We mark devices that are detected to be stuck in a loop as broken. These devices have to be manually reset according to the procedure outlined in the knowledgebase.
For broken devices Outlook will now report the disconnected state, instead of showing connected while failing to synchronize. This should help to detect this situation and allow you to reset early.
As always, if you have questions or concerns, you are very welcome to contact Support.
Kolabnow is currently experiencing a service interruption which affects receiving of email as well as changes in the administration panel and payments. We apologize for the inconvenience while we investigate the issue.
We will update this blogpost as soon as more information is available.
2025-03-23 @ 14:15 UTC: This issue was triggered by an internal container-image storage issue which prevented services from restarting. The affected storage is unrelated to the storage used for customer payload data. The service interruption caused external emails to be temporarily rejected (as well as the above mentioned symptoms for administration of services). External email systems will re-attempt delivery, so no data should be lost, but some delays are to be expected.
2025-03-23 @ 14:25 UTC: Receiving of email as well as administration functionality has been restored.
Due to the perils of simultaneous wordpress editing a crucial error snuck into the previous blogpost:
The newly required DNS entries are:
dkim1._domainkey CNAME dkim1._domainkey.kolabnow.com.
dkim2._domainkey CNAME dkim2._domainkey.kolabnow.com.
and NOT as the previous blogpost claimed
dkim1 CNAME dkim1.kolabnow.com.
dkim2 CNAME dkim2.kolabnow.com.
The previous blogpost has been corrected meanwhile.
Apologies, and merry Christmas!
Kolabnow is currently experiencing a networking infrastructure interruption. We apologize for the inconvenience while we investigate the issue.
We will update this blogpost as soon as more information is available.
2024-11-06 @ 05:44 UTC: This issue was triggered by one of our hypervisors spontaneously rebooting. Most services have been restored, the Operations team is working through remaining issues. Users can login and use the facilities.
2024-11-06 @ 07:17 UTC: The incident has been resolved.
Kolab Now unterstützt alle, die auf Homeoffice nicht vorbereitet sind, indem wir unseren Service für die Dauer der Krise gratis zur Verfügung stellen.
Email, Kalender, Office-Dokumente und mehr, helfen Ihnen Ihre Arbeitsabläufe auch Zuhause aufrecht zu erhalten.
Registriere dich jetzt mit dem Voucher Code KOLABFROMHOMENOW.
Dieses Angebot werden wir so lange wie möglich aufrechterhalten und nachdem sich die Lage beruhigt hat wieder entfernen.
The proposition of the Kube campaign is the following:
You sign-up now via Kube for a Kolab Now account, and pay only for the currently available feature-set that Kube provides at the moment. The web client will be limited to the same feature-set, but as Kube progresses and covers more features you will also get those features for the web client, while you get to keep your reduced subscription price.
It was already previously possible to navigate through Kube by moving the keyboard focus using tab and arrow keys, however that is neither fast nor efficient. To be able to really blaze through your Inbox we naturally require VIM style keybindings. To move through the UI we want to be able to go through folders, threads and mails using a single key press, without worrying where the focus currently is.
LMDB is a great embeddable key-value store that we use extensively for Kube.
Using it is not completely straightforward though, so here’s a short guide for future reference.
Kube on Mac OS
After a week of getting to grips with how Qt development on mac works and wrangling various build issues, I am pleased to finally report success =)
Kube on Mac OS is alive!
