Posts Tagged ‘Performance’

Service window: Upgrade and maintenance of uplink..

Posted on: October 30th, 2026 by

Apheleia IT is going to make needed maintenance work on the internet uplink of our systems. this will happen:

Thursday November 05, 2026. From 08:00 UTC To 09:00 UTC

The update of the configuration is going to happen quick and with little impact on running systems. Where as we can not give a completely exact time for the update, we define the 1 hour service window from 08:00 UTC to 09:00 UTC. During that time, users may experience a short but complete break of the connection.

You can follow the progress of the work in this post, which we will update accordingly.

Please contact Support with any questions or concerns in this context.

 

Update on the ongoing performance issue

Posted on: February 2nd, 2023 by

During the last 2 days Kolab Now has experienced a serious performance degradation issue. Users see that logins to- and operations in the webclient is taking a long time, and users connecting via desktop or mobile clients might not be able to perform synchronizations.

In the end of Wednesday it was thought that the root cause was found, and many users saw better performance for a while, but Thursday morning the performance dropped back to unacceptable levels.

> Continue Reading

Incident Report: Cascading Performance Problems

Posted on: March 5th, 2019 by

From last Sunday afternoon onward, up to Monday evening and throughout the Monday night, performance problems have deteriorated the Kolab Now service up to and including services becoming unavailable.

> Continue Reading