Author Archive for Jeroen van Meeuwen

Stay Safe at Home with Kolab Now

Posted on: March 16th, 2020 by

Authorities and experts alike tell us physically staying at home is the safest thing to do for you and yours, and everyone else. Our experts want you to enjoy the same safety on the web.

We have decided to spread the burden and not the virus, and do the right thing by not opportunistically profiting off of our collective misery. We now provide a 100% discount to all new signups for as long as we can manage, or for as long as the crisis continues, whichever comes first. When things cool down, we’ll remove the discount.

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Incident Report: Storage Failure

Posted on: January 29th, 2020 by

At 10:23 UTC this morning, Wednesday January 29th, our environment experienced a catastrophic storage failure. The time to resolution for this underlying problem was approximately 80 minutes, and full service was restored approximately 60 minutes thereafter — 12:48 UTC.

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Our Annual Certificate Refresh

Posted on: January 16th, 2020 by

Our annual certificate refresh is upon us.

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Our statistics for 2019

Posted on: January 3rd, 2020 by

Our terms of service state there’s basically no way for anyone to get any access to your data without us also being able to talk about the fact it happened, and further down nested in our legal framework outline do we have a list of 3 general types under which individual requests could be filed.

Like the last time we declared having made a full eclipse around the sun at an arbitrary date, here’s our statistics for 2019.

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Bitpay is being a Bitc^H

Posted on: December 17th, 2019 by

You may have noticed BitPay isn’t a payment option to our service any longer. If that’s what you wanted to be using, please read this article.

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Security Incident: Involuntary Information Disclosure

Posted on: August 22nd, 2019 by

Earlier today, we have received a report where the web client may inadvertently disclose the so-called common name of accounts within the same domain name space.

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Service Window: Independence Day, July 4th

Posted on: June 28th, 2019 by

In what may come as a shock move to some, but is abundantly clear to need to have happened to many much more well informed, Kolab Systems AG, and therefore Kolab Now, is changing the IP space that it uses primarily.

A service window is needed to implement this progression, and this service window is, for now, scheduled early July 4th, 2019, from 05:30 to 07:00 UTC.

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Rate Limits Are A Thing Now

Posted on: April 15th, 2019 by

We’ve been dealing with quite a number of spammers whom register accounts with us, and start spamming third parties.

As you might imagine, our environment is geared toward redundancy and load-balancing and high traffic — hundreds of messages, thousands of recipients, every minute. The capabilities of our infrastructure are therefore in and by itself not limiting the rate at which anyone can send any number of messages to any number of recipients.

But, this is the case no longer per se.

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Incident Report: Cascading Performance Problems

Posted on: March 5th, 2019 by

From last Sunday afternoon onward, up to Monday evening and throughout the Monday night, performance problems have deteriorated the Kolab Now service up to and including services becoming unavailable.

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Our statistics for 2018

Posted on: December 31st, 2018 by

Our terms of service state there’s basically no way for anyone to get any access to your data without us also being able to talk about the fact it happened, and further down nested in our legal framework outline do we have a list of 3 general types under which individual requests could be filed.

I recall that some place, we also promise to at least publish the statistics. I don’t recall where, but I seem to remember we have. In any case, here’s our summary for 2018.

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