On Friday March 3rd, 2023, from approximately 01:00 UTC to approximately 14:40 UTC, numerous users of our service experienced a variety of issues.
A complete listing of the symptoms experienced is infeasible at this time, but logins will have failed to the web-client interface, the cockpit interface, and people will have not received emails in time.
On Monday, August 23rd 2021 at around 04:00 UTC, Kolab Now suffered a catastrophic outage related to its storage. This post will outline what happened, when it happened, and what is to happen.
Our terms of service state there’s basically no way for anyone to get any access to your data without us also being able to talk about the fact it happened.
Like the last time we declared having made a full eclipse around the sun at an arbitrary date, here’s our statistics for 2020.
This is an introduction to the Kolab Now roadmap, and what the future is going to bring. I’ll give you a high-level overview of our future plans.
It’ll constitute the first in a series of blog posts, and different people will speak in more detail about individual topics.
There’s been four distinct aspects of the current pandemic we’ve needed to deal with, and I’ll attempt to state where they come from, and what the consequences are or have been or will be.
Authorities and experts alike tell us physically staying at home is the safest thing to do for you and yours, and everyone else. Our experts want you to enjoy the same safety on the web.
We have decided to spread the burden and not the virus, and do the right thing by not opportunistically profiting off of our collective misery. We now provide a 100% discount to all new signups for as long as we can manage, or for as long as the crisis continues, whichever comes first. When things cool down, we’ll remove the discount.
At 10:23 UTC this morning, Wednesday January 29th, our environment experienced a catastrophic storage failure. The time to resolution for this underlying problem was approximately 80 minutes, and full service was restored approximately 60 minutes thereafter — 12:48 UTC.
Our annual certificate refresh is upon us.
Our terms of service state there’s basically no way for anyone to get any access to your data without us also being able to talk about the fact it happened, and further down nested in our legal framework outline do we have a list of 3 general types under which individual requests could be filed.
Like the last time we declared having made a full eclipse around the sun at an arbitrary date, here’s our statistics for 2019.
You may have noticed BitPay isn’t a payment option to our service any longer. If that’s what you wanted to be using, please read this article.
