As you can read in the update of the previous post on this blog, we ran into some unforeseen DNS issues during the migration, and were able to stop the actual migration in time. We found what we believe is the cause of the issues, and made changes to the configurations that we need to test.
At the time of writing, we have postpone the migration until:
Tuesday March 24, 2026 @ 13:00 CET.
As it was the plan today, at 13:00 CET we will switch over the database and the main DNS.
This will cause downtime that can last up to 20 – 30 minutes.
We sincerely apologize for the inconvenience
Update 2026-03-24 @ 13:00 CET: The DNS issues from yesterday is under control. We are doing it. The migration is in progress.
Update 2026-03-24 @ 14:20 CET: The database has been migrated to the new environment. we are now updating the DNS. When DNS is updated, we can just wait for the global update. depending on where you are on the globe, this can take anywhere from a few minutes to 72 hours (just to mention the extremes).
Update 2026-03-24 @ 15:30 CET: The migration has finished and all data is live on the new environment. We however hit a few issues; one certificate issue, one webclient defect, and DNS is slow to propagate in some areas (we know from user feedback). These issues should be resolved by now. At this time we are investigating some delays, but mail is flowing and getting delivered. Most of the issues are coming down to “restarting a browser or a Thunderbird”, but we resolve the tickets in Support as they come in. If you have issues that you do not read about here, then please contact Support.
