Last night, a failure in the storage layer caused most of our services to be unavailable. In the week before, we replaced a failed hard drive. In the week before that, a so-called Virtual Fabric Adapter failed, causing a hypervisor to shut itself off. Since the most recent incident was the more serious downtime, that’s what we’ll start our reporting on.
I’m considering adding a little bit of transparency to how, and perhaps how well, Kolab Now infrastructure is run, or is running.
If you’ve noticed our responses to support tickets or monitoring alerts is a little slower than usual, that’s because this is now the view from our office: