Posts Tagged ‘Web Client’

Cross-site Scripting (XSS) issue in the Kolab Webclient?

Posted on: December 5th, 2023 by

Lately we got a lot of questions at Support about a possible vulnerability in Roundcube, the Kolab Now webclient. The listing in question is  CVE-2023-47272 which upstream in the Roundcube development has been handled and patched.

To see the version of Roundcube running as the Kolab now webclient, login and press the ‘About’ button in the left side of the screen. This will reveal that Kolab Now is running:

Roundcube Webmail 1.5.6.3-30.1

This tells, that the fix was already installed, and that the Kolab Now webclient is not impacted by the vulnerability.

We are thankful for having an observant and active user base.

 

Announcing Service Window on Wednesday 4th of October 2023: Larry skin & Spellcheck

Posted on: September 28th, 2023 by

The Kolab Now Staff is going to deploy the “old” larry skin and enable the English spellcheck option (again). Therefore we declare a service window on:

Wednesday 2023-10-04 at 07:00 UTC until 08:00 UTC.

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The Kolab skins

Posted on: September 11th, 2023 by

Some users probably remember when we first released the new Responsive skin back in 2018. Since then, the responsive skin has been developed further, some improvements were made, and the skin was promoted to be the default skin for new Kolab Now users.

We in the Kolab Now team love the Responsive skin, and we were not going to miss the old static skin when it was not deployed during the update to the latest version of the webclient. We had only received positive feedback about the responsive skin so far, but it turned out that some users still were very fond of the old look and feel.

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Announcing Service Window: Caching infrastructure..

Posted on: April 17th, 2023 by

Lately we have had reports from users of the Kolab webclient who saw a variety of issues such as: login issues, some data entries being hidden and showing up again and folder creations failing. As this was seriously affecting the reliability of the webclient, we put the deployment of new features on hold to investigate the root cause of those issues.

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How to prevent deleted e-mails from disappearing permanently

Posted on: March 27th, 2023 by

Last week our support team reported interestingly some similar questions from unrelated users circling around the topic: “I accidentally deleted some e-mails. Can I get them back?”

As often in complex support situations, the answer to this question is: It depends.. 🙂

Users were pointed to this knowledge base note. This answered the questions, though with some confusion. In this post we will lay out the options.

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Update on the ongoing performance issue

Posted on: February 2nd, 2023 by

During the last 2 days Kolab Now has experienced a serious performance degradation issue. Users see that logins to- and operations in the webclient is taking a long time, and users connecting via desktop or mobile clients might not be able to perform synchronizations.

In the end of Wednesday it was thought that the root cause was found, and many users saw better performance for a while, but Thursday morning the performance dropped back to unacceptable levels.

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How do server side (sieve) filters work again?

Posted on: September 19th, 2022 by

Kolab Now offers a mail filtering feature. That makes it possible to apply a series of actions to specifically selected incoming emails, so that incoming mail meeting a certain criteria can be automatically processed by the server and handled/organized according to the defined actions. For example the server can move the message to a specified folder, redirect it to another account, send a reply, discard, delete, etc for as long as the defined criteria is fulfilled.

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Mobile friendly webmail is here and brings some changes

Posted on: September 2nd, 2019 by

We are happy to announce the coming release of our mobile friendly skin for Kolab Now. From 14th September 2019 on, your webmail will look a bit different. With the new skin, you will finally be able to use Kolab Now webmail with the browser on your phone. Check out our previous post for more information.

The default mail deletion behavior changes

We decided that the switch to the new skin would be a good opportunity also make another much requested change. We change the default way of deleting emails in the webclient.
Going forward, when you click on Delete, mails will be moved to your Trash folder, and you can then decide when to ’empty the trash’. Previously, deleted mails where only marked for deletion and hidden immediately without an obvious way to undo, and the hidden mails stuck around, clogging up your storage quota if they were not expunged. This led to a couple of support cases over the years. After some user testing we decided to go with what people are used to from other email clients and providers.

Our website gets a long needed update

Our website has been out-dated for quite some time so we decided to give it a major overhaul. For now, it is reduced to the bare necessities and we will add more content when needed. It should now be easier to find essential information and get access to support – among other things.

 

Feedback is always appreciated

We hope you like the changes we have been working on. Give us feedback by writing to support@kolabnow.com

Your Kolab Now team

A New Gregorian Year, A New Responsive Skin

Posted on: December 29th, 2018 by

The change of the year is always a good opportunity to look back at what has happened, and to make changes for the future. Earlier we have been writing about the work put into the Responsive skin (elastic skin) and it’s now time to enjoy the result we got out of the work that was done.

A version of a responsive skin was available on beta.kolabnow.com/apps for a while, but now it has finally passed QA, and is made available for all Kolab Now users.

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The end of short logins..

Posted on: November 19th, 2018 by

In our ever ongoing effort to improve the service and get rid of legacy, we are again removing old infrastructure and replacing it with new. Where as this is seamless and invisible to some users, we have seen that others are running into – e.g. login issues.

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