Posts Tagged ‘DevOps’

Service window: Upgrade and maintenance of uplink..

Posted on: October 30th, 2026 by

Apheleia IT is going to make needed maintenance work on the internet uplink of our systems. this will happen:

Thursday November 05, 2026. From 08:00 UTC To 09:00 UTC

The update of the configuration is going to happen quick and with little impact on running systems. Where as we can not give a completely exact time for the update, we define the 1 hour service window from 08:00 UTC to 09:00 UTC. During that time, users may experience a short but complete break of the connection.

You can follow the progress of the work in this post, which we will update accordingly.

Please contact Support with any questions or concerns in this context.

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2026-11-04, 11:09 – Update: A last minute emergency change to the plan will cause the interruption during tomorrows service window to be longer than we first expected. Please be prepared for at least 1/2 hours downtime. 

2026-11-05, 09:09 – Update: The service is done. Our Ops team succeeded to do the maintenance with minimal interruptions. Users might not even have experienced the small hick-up. This concludes the service window. 

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Post Mortem on a migration

Posted on: March 28th, 2026 by

The dust is settling..

The migration happened on Tuesday, and was for a large part successful. No data was harmed during the event. All data was migrated. Kolab Now is now running on hardware that has guaranteed warranty for at least the next 5 years, and on a software platform that is making it easier for us to develop and maintain.

We did however run into a very unfortunate situation. A few very urgent matters caused our support mailbox to be quite full, and on top of that, the support ticket form at ‘https://kolabnow.com/support’ was out of order for a few hours. This resulted in response times much longer than we like them to be.

A few issues impacted users:

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What’s going on?

Posted on: February 13th, 2026 by

It is Friday..

..and it is time to give you a short update on something that we have been working on for a while.

Kolab Now is running on high-end equipment located in a data-center in Bern, Switzerland. It is running the Email- and Groupware services for our customers, such as you. Where as we are aware that Email is ‘mission critical’ for our users, we do what we can to keep the service stable and alive 24/7.

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Kolab Now Responsive Skin

Posted on: August 13th, 2018 by

We’ve received many requests to make the web client more useful on mobile devices, so we’ve put some of our development focus on a responsive skin for the Kolab Now web client, and in turn Kolab. The result already got great feedback from the early adopters, now the skin has been updated with fixes and additional functionality.

To test the new skin and functionality, please go to: https://beta.kolabnow.com/apps/ and login with your Kolab Now user login.

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Adding a Little Byte of Transparency

Posted on: March 28th, 2018 by

I’m considering adding a little bit of transparency to how, and perhaps how well, Kolab Now infrastructure is run, or is running.

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Announcing Service Windows: Implementing 2FA

Posted on: October 11th, 2017 by

As we recently announced, we have pursued an opt-in second factor authentication feature on Kolab Now. As described, the implementation is limiting users to the web client, and this requires some reconfiguration of various servers and services.

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Experimenting with TOTP Two Factor Authentication

Posted on: October 3rd, 2017 by

We’re currently experimenting with an implementation of TOTP-based 2 factor authentication, allowing our customers to use a second factor.

Until now, Kolab Now required its users to supply a username and a password. This is considered only a single factor, since the username is your email address and thus known to third parties.

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