Posts Tagged ‘Knowledge Base’

Post Mortem on a migration

Posted on: March 28th, 2026 by

The dust is settling..

The migration happened on Tuesday, and was for a large part successful. No data was harmed during the event. All data was migrated. Kolab Now is now running on hardware that has guaranteed warranty for at least the next 5 years, and on a software platform that is making it easier for us to develop and maintain.

We did however run into a very unfortunate situation. A few very urgent matters caused our support mailbox to be quite full, and on top of that, the support ticket form at ‘https://kolabnow.com/support’ was out of order for a few hours. This resulted in response times much longer than we like them to be.

A few issues impacted users:

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What’s going on?

Posted on: February 13th, 2026 by

It is Friday..

..and it is time to give you a short update on something that we have been working on for a while.

Kolab Now is running on high-end equipment located in a data-center in Bern, Switzerland. It is running the Email- and Groupware services for our customers, such as you. Where as we are aware that Email is ‘mission critical’ for our users, we do what we can to keep the service stable and alive 24/7.

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Kolab Meet beta – The story so far..

Posted on: May 4th, 2021 by

Earlier this year we wrote here on this blog about our new added feature: ‘Kolab Meet’ The voice & video conferencing tool. We explained how this tool was still in beta, but that all users of kolab Now (with full groupware subscriptions) could gain access to the tool, and how it was used.

Now it has been a while, and we have made a few updates to the tool. It is still in beta, but we have added features and fixed some defects and corrected some inconveniences. here are a few comments on experiences with the latest iteration of Kolab Meet (listed in no particular order):

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A Knowledge Base Reimagined

Posted on: November 18th, 2018 by

Hi there,

we updated our Knowledge Base yesterday with a more friendly, Kolab Now branded theme. Go over there and check it out.

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Introducing the Kolab Now Knowledge Base, Blogs

Posted on: September 22nd, 2017 by

I’m pleased to announce the Kolab Now Knowledge Base, a library of FAQ articles, documentation relevant for users and customers, and “Learn More” walk-through articles showing you Kolab Now from the inside out.

Furthermore, our staff will be able to tell you more about what’s going on within the greater Kolab Now ecosystem through this blog roll.

Over the next few days and weeks, our support teams, engineers and consultants will be supplying the knowledge base with ever more information. Naturally, as new issues arise, or we find interesting topics to talk about, the documentation about it will land there, too.

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